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The crafty image you see below is a graphical representation of how the business side of RajaCraft.com works. Move your mouse around on the image and follow the various links to learn more about how our online marketplace works for vendors and buyers.

BUYERS
For buyers, we are a one-stop sourcing solution for Indonesian arts and crafts products. Member buyers have full access to our vendor profiles and product catalogs. We have an integrated messaging system, which simply put means that you can submit and manage inquiries on our website.

For now, buyers do not pay commissions or subscription fees to use our service. To see how our inquiry system works, go to our product or vendor catalog and submit a sample inquiry to see how the process works. However, you must register first before you are allowed access to the inquiry service. [Register Now]

SUPPLIERS
For suppliers, we are an Internet marketing solution with access to global markets. Our vendors are pre-qualified and subject to a site inspection and strict evaluation procedure before being accepted into RajaCraft.com Online Trading Community. They all produce export quality arts and crafts products and have a strong customer service orientation.

Vendors can join one of 4 community partnership programs: Diamond, Ruby, Sapphire and Emerald. If you are a vendor and are interested in joining the RajaCraft.com Online Trading Community, please contact us and a marketing representative will explain the programs to you in more detail. [Contact us]

PRODUCT INQUIRY
To make a product inquiry, go to the product gallery pages or the vendor catalogs and select the products of interest to you. The "submit inquiry" button is located at the bottom of each page.

Once products are added to the inquiry list, the inquiry can be submitted. RajaCraft.com will be the intermediary between the party making the inquiry and the vendors in our trading community. This is to minimize the possibility of a miscommunication and to make sure that the party initiating the inquiry submits a complete inquiry before we approach the vendor. On the other hand, we will collect complete information from the vendor to make sure that the inquiry is fully answered before we reply.

We will acknowledge inquiries with an automated system, and endeavor to provide a personalized and detailed response to all inquiries within 24 to 48 hours, depending on the nature of the inquiry.

 

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