RajaCraft.com is a business-to-business (B2B) Online Marketplace
for Indonesian arts and crafts products. Normally, minimum
order quantities will apply, however, in the case of antiques
and paintings we are willing to process individual consumer
orders. Transactions that do not meet the minimum order quantity
may be subject to additional handling and processing fees.
It is important to remember that each
transaction is unique and the terms and conditions of a specific
order will be determined between the buyer and suppler during
the course of the communication.
One 20 foot container is our stated minimum order quantity.
If you are interested in ordering less than the stated minimum
quantity, special service fees may apply. Please inquire for
more information. It is important to remember that each transaction
is unique and the terms and conditions of a specific order
will be determined during the course of the communication.
PRICING - FOB
All prices posted on the website on a FOB (port of departure)
basis. FOB pricing is based on the standard minimum order
quantity (one 20 foot container). Please inquire if you are
interested in ordering less than the minimum. We may be able
to help, but special service fees may apply.
ORDER / INQUIRY
We start with an "Inquiry Process" as it is very unusual for
a buyer to order directly without posting specific questions
first. Our "Inquiry List" is similar to the "Shopping Cart
" feature of a traditional business-to-consumer (B2C) e-commerce
site like Amazon.com. Through a series of communications between
the member buyer, member vendor and RajaCraft.com, a final
order will be determined and agreed upon.
After you register you may specify the
items of interest to you with our online inquiry system. You
are able to add items and quantities desired to a "inquiry
list". This starts the process as we must submit your inquiry
to each vendor to get answers to any specific questions you
RajaCraft.com filters all communications
to facilitate an accurate and speedy communication cycle time.
A buyers final order must be placed directly with the vendor.
We are working on a online Purchase Order system and expect
it to be complete by the end of March 2001. Then the buyer
will be able to execute PO's on the RajaCraft.com Marketplace
platform. Until then the buyer must submit a PO to the vendor
... sorry for the temporary inconvenience.
RajaCraft.com Marketplace suppliers will invoice buyers directly.
The customary method of settlement for import/export transaction
is by telegraphic transfer (TT) or letter of credit (LC).
The supplier will normally require a 50% deposit to accept
the order and start production. The is partly to mitigate
the risk of default by the ordering party and to provide working
capital to start production of the order. When the order is
complete, the balance of 50% of the payment is due to be transferred
before the export shipping documentation is processed. Once
the final payment is received, the good will be process for
export and shipped.
(ANOTHER IMPORTANT NOTE):
RajaCraft.com does not guarantee that orders from multiple
vendors can be consolidated. What does this mean? As a Online
Marketplace, RajaCraft.com has a many vendor members that
are geographically dispersed throughout Indonesia. If you
order several things from a vendor in Bali and a few things
from a vendor in Yogya, it may not be economically feasible
to consolidate those items into one order and one shipment
for due to difficult logistics. I proposes less of a problem
if the vendors are located in the same general area (i.e.
Bali), but this may still present problems in terms of synchronizing
production lead-times and delivery dates. This must be considered
on a case by case basis. You will be able to see the vendor
name for each product in the "Inquiry Process" and this will
alert you to a possible consolidation challenge.
If you are interested in a product that
you can't find in our marketplace, let us know and we will
be able to find it for you or have it made.
Once again, we are not a trading company.
The prices we offer trading community member are the FOB prices
of our vendors as defined above (unless otherwise specified)
and we charge the vendor a transaction commission to support
the trading community operations.
For shipping info please go to the shipping
section of the services menu.
If you have more questions about the
ordering process please contact us at info@RajaCraft.com